Digital Content Manager, Whitney Museum of American Art

  • Type: job
  • Location: Whitney Museum of American Art, 945 Madison Avenue, New York, New York, 10021, US
  • Deadline: Jun 2 2012 at 8:00PM
  • outbound link ↱

Reporting to the Head of Digital Media, the Digital Content Manager will help develop and maintain content for, third-party websites, and other digital media initiatives—including the Museum’s online magazine, Whitney Stories, applications (apps), and other digital projects—in order to deepen connections with current Whitney audiences and to increase visitors online and onsite by building institutional visibility.

This position is both managerial and editorial in nature; the successful candidate will have the desire and ability to successfully manage projects while maintaining a strong interest in their creative and editorial development.

Managerial Responsibilities:

General project management for all digital initiatives using our web-based project management system; establishing, initiating, and maintaining project management procedures around the website and all digital media efforts.

General management of all website content, including production, via the Museum’s proprietary content management system; manage timely, accurate content updates on the website in collaboration with various departments, including the Museum’s online calendar, exhibition-specific initiatives, and marketing/communications efforts.

Editorial and Creative Responsibilities:

Collaborate with various departments (Education, Curatorial, Marketing) in order to develop compelling ways to articulate the Whitney’s programming in the digital space.

Assist with general editorial oversight of, including the Museum’s online magazine, Whitney Stories. Generate editorial ideas, write, and edit copy, in collaboration with departmental stakeholders.

Other special projects and additional responsibilities as assigned.

General Requirements:

B.A. degree; minimum of three years professional web production/ digital content management experience (five years preferred); familiarity with a variety of commercial and proprietary content management platforms desired. Candidates must have a strong background in planning and execution of digital media initiatives, an interest and/or participation in online publishing initiatives (blogging, social media platforms, etc.) is desired; excellent organization and communication skills, and ability to ‘troubleshoot’ and work under strict deadlines. Please provide links to all relevant websites/social media profiles.

Website and Computer Skills:

Basic knowledge of HTML/CSS, video production, database structures desired; familiarity with a variety of third-party websites and tools, including Google Analytics, Clicky, Flickr,, Basecamp, and major social media platforms (Facebook, Twitter) desired; experience with Raiser’s Edge and The Museum System (TMS) useful, but not necessary.